Effective Date: March 1, 2025
Last Updated: March 1, 2025
1. Introduction
Welcome to RIVA Series. Your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and Jamaica’s Data Protection Act 2020.
By using our services, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following personal data:
- Identity Data: Name, contact number, and email address.
- Transaction Data: Payment details when purchasing tickets or services.
- Technical Data: IP addresses, device information, and cookies (if applicable).
- Marketing Preferences: Information on how you wish to receive updates.
3. How We Use Your Data
We use your personal data for the following purposes:
- To process event registrations and payments.
- To provide customer support and respond to inquiries.
- To send event updates, promotions, and newsletters (only if consented).
- To comply with legal and regulatory requirements.
4. Legal Basis for Processing
We process your data under the following legal bases:
- Consent: When you subscribe to our newsletter or marketing updates.
- Contractual Obligation: To process ticket purchases and event-related services.
- Legitimate Interest: To improve our services and ensure security.
- Legal Compliance: To adhere to applicable laws and regulations.
5. Data Sharing & Third Parties
We do not sell or rent your data. However, we may share your information with:
- Payment processors (e.g., banks, online gateways) for transaction purposes.
- Service providers assisting with marketing, hosting, and analytics.
- Law enforcement or regulatory bodies if required by law.
6. Data Storage & Security
We take appropriate measures to secure your data, including encryption and restricted access. Personal data is stored only for as long as necessary to fulfill the purposes outlined in this policy.
7. Your Rights
Under Jamaica’s Data Protection Act and GDPR, you have the right to:
✅ Access: Request a copy of your personal data.
✅ Correction: Request updates or corrections to inaccurate data.
✅ Deletion: Request the removal of your data (where legally permissible).
✅ Objection: Opt out of marketing communications at any time.
✅ Data Portability: Request a transfer of your data to another service.
To exercise your rights, contact us at [email protected].
8. Cookies & Tracking Technologies
If applicable, we may use cookies to improve user experience. You can manage cookie preferences via your browser settings.
9. Policy Updates
We may update this policy from time to time. Any changes will be posted on our website with the updated date.
10. Contact Information
For questions about this Privacy Policy, please contact:
📧 [email protected]